COMPANY OVERVIEW
A Japanese wellness products manufacturer with operations in over 70 countries is looking for a detail-oriented and proactive Logistics & Sales Support Specialist. The business is currently expanding across Europe and up to EMEA, with sales channels expanding to include distributors, drugstores, retailers, and e-commerce. There are fewer than ten people in their small team, but a mixed and international work environment. This role will support both our sales operations and logistics functions to ensure smooth business processes across departments and markets. The ideal candidate will be proactive, detail-oriented, and capable of contributing to both team success and independent tasks.
JOB RESPONSIBILITIES
Provide end-to-end support for both B2B and B2C customer communications, ensuring timely and professional responses
Assist the sales team by coordinating daily operations, preparing product samples, and supporting event setup and sample preparation
Manage and analyze sales, inventory, and production data to support decision-making and operational efficiency
Process customer orders and invoices with accuracy, and coordinate shipments to retailers, distributors, and new clients
Oversee EC (e-commerce) customer support and warehouse operations, ensuring seamless order fulfillment and customer satisfaction
Maintain and update key internal documents including price lists, product data, and inventory forecasts
Monitor, manage and maintain adequate inventory
Take ownership of internal data consolidation and contribute to cross-functional process improvements
Support compliance with international regulations
Business Level English is Mandatory
Business Level German or Japanese is preferred
Experience in sales administration, logistics, or a similar role
JOB REQUIREMENTS
communication and organizational skills
Strong attention to detail and ability to multitask
Proficiency in MS Office and other data management tools
Ability to work effectively in a team and across cultures
BENEFITS
Working hours: 9:00-18:00 (1 hour break)
Office based
30 days Holidays.
Transport costs paid (public transport)
Free drinks
Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.