COMPANY OVERVIEW
A leading company specializing in the import and export of chemicals and plastics, as well as providing high-quality lenses and electronic products. As part of the global group, they are committed to delivering exceptional products and services to their clients.
JOB RESPONSIBILITIES
Order Processing: Accurately process incoming orders and ensure timely fulfillment.
Logistics Coordination: Oversee shipments, collaborate with logistics partners, and monitor delivery schedules.
Customer Support: Act as the primary contact for customer inquiries, offering prompt and professional assistance via phone and email.
Inventory Management: Track inventory levels and coordinate with the procurement team to maintain optimal stock.
Documentation: Prepare and maintain accurate records, including shipping documents, invoices, and inventory reports.
Cross-Department Collaboration: Work closely with sales, procurement, and warehouse teams to ensure cohesive service delivery.
Continuous Improvement: Identify opportunities to enhance processes and customer satisfaction.。
JOB REQUIREMENTS
Experience: 2-3 years in logistics, order processing, or a related field.
Language Skills:
Fluent in English (required), proficiency in German is a strong advantage, Japanese language skills are a plus
Technical Skills: Proficiency in MS Office Suite (Excel, Word, Outlook) and familiarity with ERP or order management systems.
Soft Skills: Strong organizational and multitasking abilities, excellent communication skills, and a customer-oriented mindset.
BENEFITS AND OTHERS
Working hours: 37.5h per week
Home Office：Up to 2 times per week
Paid leave：30 days
Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.