COMPANY OVERVIEW
A leading manufacturer of CNC Machines is looking for a Service Engineer / Trainer (m/f/d) near Frankfurt am Main.
JOB RESPONSIBILITIES
Provide dealer support based on machine maintenance knowledge and be responsible for the development and support of dealers in the European market.
Improve customer satisfaction and strengthen dealer sales capabilities by providing technical support and regular training.
Provide technical support and training both on-site and off-site to dealers and customers
Troubleshoot and diagnose mechanical, electrical, and software-related issues
Implement solutions for technical issues and making case studies
Creating service related materials, such as service reports, presentations and videos
Building strong spare parts supply network, improving and evaluating service skills of dealers
JOB REQUIREMENTS
3+ years of professional experience in the maintenance and repair of CNC machining centers
Strong understanding of mechanical, electrical, and circuits drawings
Knowledge of the English language in speech and writing B1 or upper level
Education or apprenticeship in Mechanical Engineering, Electrical Engineering, or a related field
Experience in providing customer training and technical support is an advantage
Knowledge of automation systems and PLC programming is an advantage
Willingness to travel across Europe
Hands-on CNC Machining Center operation experience is an advantage
BENEFITS
30 days of paid leave
Flex-time