OVERVIEW
A German plastic packaging quality inspection machines and solutions provider which has been operating business in Europe for over 30 years.
KEY REQUIREMENTS
Experience in camera or x-ray technologies for packaging producing or inspection machines.
Strong background in Electrical or Electronics Engineering
Arabic and English communication skills.
JOB RESPONSIBILITIES
Perform technical service tasks to customers; for example installation, commissioning, troubleshooting, routine maintenance (preventive and corrective), calibration, update, extension, replacement, etc.
Identify complex technical problems/errors and make analysis through remote or on-site activity to ensure the optimum efficiency of the system
Train clients on the proper use, care, and maintenance of products and systems to ensure safe and effective operation
Contribute the customer satisfaction by executing service work according to customer orders and expectations. Nurturing solid connections with clients, promptly and professionally attending to their inquiries and requirements
Maintain accurate records of service activities, including service reports, equipment history, and inventory management
Create the documents relevant to the billing of service assignments
JOB REQUIREMENTS
Minimum 3 years of Proven experience as a services technician or engineer
Excellent communication skills for effective client interactions
Able to travel 70% of work within responsible region (Arab countries)
Native Arabic-speaking and business-level English communication skills
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